Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixel tags, and local storage. For the purpose of this policy, all of these technologies are collectively referred to as "cookies".

2. How We Use Cookies

Arbeit Language Training Institute ("ALT") uses cookies on our website and management portal to:

• Enable core functionality such as login sessions and secure access to student, teacher, and staff portals
• Remember your preferences and settings to personalise your experience
• Analyse how visitors use our website so we can improve performance and content
• Detect and prevent fraudulent or unauthorised access to our platforms
• Ensure that content is correctly displayed on your device and browser

We do not use cookies for advertising, cross-site behavioural tracking, or selling your data to third parties.

3. Types of Cookies We Use

We categorise the cookies on our platform as follows:

4. Third-Party Cookies

Some features on our platform may involve third-party services that set their own cookies. These may include:

• Payment processors (e.g., Paystack, Flutterwave) — to securely handle transaction sessions
• Embedded maps or location services — if used for branch location display
• Video hosting platforms — if any instructional content is embedded

Third-party cookies are governed by the privacy and cookie policies of the respective providers. We encourage you to review those policies. ALT does not control or have access to data collected by third-party cookies beyond what is shared with us by those providers.

5. Cookie Duration

Cookies can be either "session cookies" or "persistent cookies":

• Session cookies — temporary cookies that are deleted automatically when you close your browser. We use these for login sessions and temporary navigation states.
• Persistent cookies — cookies that remain on your device for a set period (or until you delete them). We use these for preference storage and analytics purposes.

The specific duration of each cookie varies. Most analytics cookies we use expire within 12 months. Authentication cookies expire when you log out or after a period of inactivity.

6. Managing and Controlling Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can manage cookie preferences in the following ways:

Please be aware that if you disable cookies, certain parts of our platform may not function as intended, and you may not be able to access portal services.

7. Cookies and Data Protection

Where cookies collect personal data (such as IP address or device identifiers), that data is processed in accordance with our Privacy Policy and applicable data protection laws, including the Kenya Data Protection Act, 2019.

We implement appropriate technical safeguards to ensure that any personal data collected via cookies is handled securely and retained only for as long as necessary.

For full details on how we handle your personal data, please refer to our Privacy Policy.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our use of cookies. The "Last updated" date at the top of this page indicates when the policy was last revised.

Where changes are significant, we will notify registered users via email or through a notice on the management portal. Continued use of our services after the effective date of any changes constitutes acceptance of the updated Cookie Policy.

9. Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights in relation to cookie-collected data, please contact us: